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Issues with AI Subtitles not working on FluentAI

I’m a Pro user with unlimited AI subtitle generation, but I’m having trouble on Amazon Video. The extension says there are no subtitles (even though there are) and suggests using AI Subtitles. However, when I click the button, nothing happens. Could you explain why this is happening? Also, is there a tutorial on how to use AI Subtitles correctly?

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Comments4

  • Re[moda]

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    Mar 15

    any update on this ?

  • Sasha

    Team•

    Mar 7

    Could you send a video recording of this so we can reproduce the issue on our end ? Thank you in advance.

    • 盐水淡

      •

      Mar 11

      I guess the program can't get the video data, so the subtitles aren't working.

    • 盐水淡

      •

      Mar 11

      I guess the program can't get the video data, so the subtitles aren't working.
      “No intercepted video metadata available”
      The show is called "Eine Billion Dollar"—it's in German. Amazon provides the subtitles, but the quality is really bad.