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I just completed a payment of $99.99 for Fluent AI, but I haven’t received any confirmation or activation email. The payment was successfully charged to my card, but the program isn’t working properly — especially, the subtitle feature doesn’t activate, and the CS chatbot is not responding at all. Could you please check my payment status and help me activate the service

Feature Request

My profile jhonktech@gmail.com

Posted by jhonktech ·
Status: Completed2 comments

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Comments2

  • Sasha changed status to Completed
    Team•

    Oct 31, 2025

    Pinned

    It should work now. By the way,

    https://fluentai.featurebase.app/p/i-just-completed-a-payment-of-dollar9999-for-fluent-ai
    is this you ? the message is the same.

  • jhonktech

    •

    Jan 20

    Hello, I need help. My account has stopped translating videos. I can't see the subtitles, and I keep getting an error message.

    “No subtitles found.”

    But the video does have subtitles. Please help.